Generation Solar is owned by 2 people: JP Pawliw and Simon Boone. You can read about us on this website; just go to About Us and you see a bit about us and what we believe in. Do you want to talk to us? No problem. Just give us a call: 705 741 1700. You can ask to speak to either of us.
We feel it's important that you know who we are and have direct access to us. After all, you're hiring us and counting on us to get the job done right.
Have a look at other solar company websites. Who are you hiring? Who's responsible? Who do you call if you have a question or concern? Many websites don't even have an About Us page. Why not? In this day an age it's getting harder and harder to find authenticity on the web; how can you be confident that information presented on a webpage is authentic if the owner of the site doesn't even identify him or herself?
Of course making a person to person connection with individuals at a large company is tough; there are many many people, roles and staff shift and change, there may be many owners (other companies, even) who aren't involved at all in the daily business of the company.
If you want personal service you have to have a relationship with another person, a person who will listen to your needs and work to address them. You can't have a relationship with a web site or a phone number or even a '24 hour customer support desk'. A relationship with a sales person that ends once a contract is signed, to be passed onto another department, doesn't work either.
So when shopping for a contractor (solar or any other type) consider carefully just who you'll be working with and whether or not you foresee a constructive working relationship with that person. And don't commit to that contractor until you feel good about working with the people.
See also some tips on hiring a contractor.
Here are some customer comments about our people that make us proud:
- "I just wanted to let you know how pleased we are with the system you and your team installed. Things have been running great. Checking the inverter for the daily output has been part of my routine, and I enjoy counting the kW. Thanks so much for all the work, professionalism and guidance on this project. You and your team are great."
- "Wanted you to know that Jackson and Geordie were Amazing and very helpful, hard working in the heat. They did an Awesome job and were very tidy, a hot weather bonus is probably in order though they did say they love working for you."
- "Again, we very much appreciate your generosity in taking time to help us out. If you ever need testimonials, don't hesitate to contact us, we would contribute high praise of your firm and the competence of both you and JP."